TJ Accounting Consultants

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TJ Accounting Consultants Theresa and Jolene smile at the camera over a laptop on a marbled benchtop

FAQ

The easiest way to discuss about your accounting and tax needs and how we can help is by booking a meeting with us. We’ve put aside a few FAQ around booking and initial consultation for you. 

Your time is valuable and your first consultation with us is important. You will meet one of our partners to confidentially discuss your matter. 

At TJ Accounting Consultants we will take time to understand your situation and what you need. This will enable us to provide an accurate and comprehensive plan going forward.

We will answer your questions and provide explanations tailored to your situation that stem from our years of experience, education and training. 

It is also a good opportunity to determine whether we are a good fit to work together.

We charge $55 for a 15-minute meeting. Please refer to our payment terms for more details.

Payment is required on booking. 

The amount should be treated as non-refundable.

If, after the meeting, TJ Accounting Consultants decides we can’t service your needs, the amount may be refunded in full.

The amount may be refunded with 24 hours notice to cancel the meeting. Simply email us at admin@tjac.com.au if you’re unable to attend the meeting or need to reschedule. If no notice is given, the amount is non-refundable.

When you book a meeting, we will ask you a few questions on the booking form. We encourage you to include as much detail as possible, so we understand your needs.

You will receive an email confirming your booking & the link to join the meeting (we use Microsoft Teams).

During the consultation, we will clarify your circumstances and seek more information from you as required. We will not provide specific advice. However, we will be able to answer your questions and provide general advice and guidance on what we can help you with.

We will also be able to provide you with estimated fees for our services, as well as any relevant processing time.

Not at all. You can be located anywhere in the world and still be able to work with us. 

All initial consultations and most meetings will be conducted via Microsoft Teams. To get the best experience, we recommend to download the app either on your desktop or mobile.

All work is done virtually and all your documents will be sent securely. 

Yes. Your payments are securely processed by Stripe

You can check out our pricing guide on the relevant Services FAQ. 

Accounting Services FAQ

Tax Services FAQ

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TJ Accounting Consultants Theresa and Jolene smile at the camera over a laptop on a marbled benchtop